Remote Technical Support
Top-selling System Network Brands
Complete automation updates significantly streamline IT operations between software and hardware stacks, ensuring uninterrupted known good states.
SWT has a Ubiquiti-certified engineering team that can choose the best solution under a high CP budget.
With its impressive cost-effectiveness, Lenovo demonstrates outstanding performance, offering advantages such as reduced cost, efficiency, and stability.
The cost-effective Switch supplier provides simple and high-quality network solutions for commercial enterprises and individual users.
Cisco-certified professional engineers are participating in several telecommunications-grade implementations, configurations, and deployments.
Our Juniper experts have assisted in numerous urban-scale law enforcement projects to ensure the smooth operation of large video traffic volumes.
Remote Support Service Details
Providing purchasing channels and subsequent maintenance
Network/Server Maintenance Across Taiwan
Regular remote or on-site maintenance, along with security checks and planning, information backup mechanisms and planning, and assistance in reconstructing corporate IT room.
Remote Software and Hardware Maintenance
Detection and troubleshooting of various computer hosts and MAC peripheral device malfunctions. In most cases, we can achieve 99% efficient remote troubleshooting and automated recovery, ensuring effective management.
Provision of Quarterly Maintenance Reports
We provide comprehensive quarterly reports on repair and hardware/software service status for contracted clients. Additionally, we offer security audits and reports to ensure the safety of your systems. We provide updated network architecture diagrams for clients and can even assist with future office relocations, including IT room restructuring and seamless transitions.